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If you need help getting your computer under control and would like to seek our services, please fill out the online form below and answer a few simple questions about your problems. We will respond to your inquiries as soon as possible. If you prefer to contact us directly, contact us by email at [email protected]

To report a problem with our site, contact [email protected].

Your Contact Information
Note: fields labeled in bold yellow are required. If you're contacting us outside Ohio, please specify your state. If you want to request a personal consultation, please check our home page and make sure that you are located in our around our service area. Privacy statement: Your information will not be shared with anyone. We respect customer confidentially. See our Privacy Policy for additional information.
Your Computer Information
Note: fields labeled in bold yellow are required. Click on the question mark symbols for helpful instructions on finding your computer's specifications.
Operating System:
Operating System Help
PC Make/Model:
PC Make/Model Help
Hard Drive Size:
Hard Drive Size Help
RAM Memory:
RAM/Memory Help
Select the best answer to the questions below.

Does your computer have power?

Yes No

Does your computer boot up?

Yes No

Do you regularly update your computer with Microsoft Windows updates?

Yes No I don't know

Does your computer beep during startup? If so, how many times?

It doesn't beep It beeps once It beeps twice It beeps three or more times

Do you have anti-virus software?

Yes No I don't know

What kind of Internet Access do you have?

Cable modem DSL Phoneline dialup I don't know

Describe in detail the problems you are experiencing with your computer.