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Our Rates & Services


We offer flat rate services for our clients.


Consulting rate - variable

We are unique in providing a value rate service. Unlike others, we don't charge by the clock - but attempt to keep the charges within the value of service being provided. If you would like to discuss a continuing maintenance service for your practice or business, we can provide a flat-rate estimate to cover all of your computer needs - including 7 x 24 hour monitoring of your systems, 24 hour emergency response, backups and more for an attractive price. Let us take care of your business or practice so you can focus on what you do best!

We are happy to give you a "not-to-exceed" estimate on the work. You'll know before hand, what the cost of service is. If we believe the cost of the service exceeds the value of the work or equipment, we'll discuss what's best for you. This way, you can make an informed decision. (Our estimate may include travel time to and from your place of business and will include 1 hour minimum charge. We recommend a preliminary email or phone consultation first, then depending on your issues, an onsite visit can be scheduled for additional evaluation.)

As with any friend, we want what's best for you. That's why we are called My-Computer-Friend. Sometimes your systems need a little help to run efficiently. Other times, it might cost more to fix your computer than replace it. Viruses, Adware, Malware, and patches can be confusing, and ignoring these things won't make them disappear. When you need help addressing your problems and security concerns, make your "computer friend" - My-Computer-Friend!

Custom Web Design by quotation only!


Service Listings

On site service available - Evening / weekends & by appointment.

Appointments are scheduled on weekdays, evenings, and weekends as appropriate. We work around YOUR schedule.

E-Commerce Website Vulnerability Validation

Do you conduct e-commerce business on your website? How vulnerable is your site to hackers? My-Computer-Friend is a designated reseller for Acunetix - a leading web application security company. The Acunetix Website Vulnerability Scanner identifies where your website could be hacked.

Practice / Business Data Protection

Just how safe is your data or patient records? Is your information safe from disaster? Have you tested to see if you actually CAN recover a file or database? Don't wait until your server crashes to discover you've lost years of records. Let us show you just how easy it is to keep your data safe.

Does your practice use a credit card swipe reader? Are you PCI compliant? Did you know there could be penalties levied against your practice if your network is compromised? You won't know if your network is protected without an examination. Protecting yourself from these vulnerabilities is as easy as a phone call. Please take the time to make an appointment with us to discuss these important issues. We provide computer support for select businesses and professional offices in Youngstown, Warren, Cleveland Ohio areas. The premium service we provide is unsurpassed and less expensive than the competition. Let us prove it to you. Our initial consultation to businesses and professionals is FREE, so there is nothing at risk. Let's discuss what can be done for your business or practice.

Computer / Server Tuneup - Optimization

Tuning up your computer so it runs as well as it can. There are many factors which cause your server or computer to slow down. Properly analyzing the causes will result in optimal performance.

Anti-Virus solution

Computer viruses are everywhere. In order to protect your computer, you must have protection. We can help you select a program that's right for you.

Malware / Trojans - Stealthware solution

Grouped together, these items can create many of the pop-up windows you may have, burden your computer and make it run slow. Some data mining programs gain information about you and sites you visit which is an invasion of your privacy. Other stealth programs infect your PC to steal passwords and account information.

Hard drive data salvage (in shop)

When your computer dies, it may still be possible to collect the information on the hard disk. Although not always possible, depending on its importance, you may want to attempt a recovery. This is a great opportunity to discuss "backups".

Computer Operating System Installation

Also known as an "Install" or "rebuild", this involves installing, reinstalling or upgrading your computer's operating software. Did you know you can upgrade from XP to Vista or Windows 7? Windows XP will shortly be unsupported by Microsoft and become increasingly vulnerable to attack. Let us help you keep your technology current.

PC security audit

An analysis on how safe your computer is while running on the Internet. There are many settings that invite viruses and other nasty things to find your computer.

PC registry repair/compression

Sometimes, problems are created within the registry of the computer. This file keeps track of the configuration settings of your computer.

PC evaluation/recommendation

Sometimes it is difficult to make the decision to upgrade versus buying a new computer. This is when "My-Computer-Friend" can be the person to offer suggestions and guidance. Need someone to help you pick out a new computer? We do that. Need a friend to find a "good deal" for what you need? We do that too.

Hardware/software installation or removal

Hard drives, memory, printers, scanners, wireless, NIC cards, as well as software drivers, and applications.

Web Design

Email us to discuss your web project and request a quote.

How We Work

Contact Us

Contact Us

Visit our online form and answer some easy questions about your problems.

Preliminary Analysis

Preliminary Analysis

We will research your problem, and contact you for additional information, if necesary.

Estimate

Estimate

Once we've identified your problem, we will propose recommendations with associated costs, up front.

Resolution

Resolution

If you accept our services, we'll set up an appointment during weekend or evening hours.

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