Located in North Eastern Ohio, My-Computer-Friend is a small but experienced staff with years of experience dealing with personal computers from Windows 3.1 through Windows XP. From personal computers to Windows servers, our service is tailored to the residential user. Our in-your-home visit price also reflects our interest in helping the everyday person use their computer to their best ability.
"Our goal is to make your PC run as well as it can. The confidentiality of your information is our greatest priority. We solve problems, and that's all. If you need help with getting your PC under control, contact us."
We are not your typical "Computer Nerds". In fact, if you consider yourself one, you probably don't need us. We understand that the everyday home user isn't always that comfortable with all the technology and may even be somewhat fearful of what may happen if they surf the net.
"With over 20 years of experience, Microsoft Certified System Engineer, Personal Computer to 1000 user-based servers - We have you covered!"
There are many service support people in the industry. So, why come to us? We are locally operated in the greater Warren, Ohio area. When you speak with us, its like talking to a friend, i.e. My-Computer-Friend. More than a catchy phrase - its who we are and what we do. We help you, so you can enjoy the full capacity your computer has to offer you.
"I called their Tech support and after a half hour, finally got to someone I could barely understand. He finally told me to ship my PC back to the company and they'd fix it for $300." – Anonymous friend
Ever had this experience? Have you recently called "tech-support" and end up speaking to someone who you can barely understand? Too much techno-jargon? Can't understand what they want you to do? The "tech-support" person might be somewhere else in the United States or half way across the world. Luckily for the people in the greater Warren, Ohio area, My-Computer-Friend stops by and helps you figure out the problems, in person as a friend would.
"My-Computer-Friend met me at Circuit City and helped me pick out my new PC and printer. When I got home, I had everything I needed and it was a cinch to setup. I knew if I had a problem, My-Computer-Friend could help me get it fixed!" – Anonymous friend
We think you get the idea behind "My-Computer-Friend" and our approach. Our service takes all the guesswork out of the technology for you. Whether you need help fixing a problem, or deciding what to do with your computer, everyone needs a computer friend from time to time to help them.
We help customers one at a time, by appointment, and can provide as little or as much help with your computer as you need. If we think it would cost too much for your computer to get fixed, we'll tell you that too!
Serving the residential consumer, in the greater Warren, Ohio area, we also help commercial, educational and others at cost-effective rates.
Simply connecting to the Internet - and doing nothing else - exposes your PC to non-stop, automated break-in attempts by intruders looking to take control of your machine surriptitiously.
We're always telling you how important anti-virus and firewall software is for securing your home PC - the Internet is a dangerous place for unprotected PCs. A reformed ex-hacker gives a demonstration of how much damage a worm or virus can do to your home computer. According to the article:
"We set up a poor Windows XP machine with no firewall or anti-virus software - connecting it to the Internet ... how long would it take before we were hit by something nasty on the Net? Hours, minutes? As it turned out - eight seconds!"
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